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IT departments turn to gateways to manage IM
  Posted by: Infoworld on Oct 7th, 2004 4:44 AM
News from Infoworld
Since early 2001, Media General Inc. management had been encouraging employees in its interactive division to use America Online Inc.'s AIM public instant-messaging network, but by early 2003, the company's IT department was very concerned about the unmonitored and unmanaged use of IM.

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